Comments: diaryofasomethingl (at) mikeshecket.com [take that!]
My law school notes and briefs
Archives
08/01/2003 - 08/31/2003
09/01/2003 - 09/30/2003
10/01/2003 - 10/31/2003
11/01/2003 - 11/30/2003
12/01/2003 - 12/31/2003
01/01/2004 - 01/31/2004
02/01/2004 - 02/29/2004
03/01/2004 - 03/31/2004
04/01/2004 - 04/30/2004
05/01/2004 - 05/31/2004
06/01/2004 - 06/30/2004
07/01/2004 - 07/31/2004
08/01/2004 - 08/31/2004
09/01/2004 - 09/30/2004
10/01/2004 - 10/31/2004
11/01/2004 - 11/30/2004
12/01/2004 - 12/31/2004
01/01/2005 - 01/31/2005
08/01/2003 - 08/31/2003
09/01/2003 - 09/30/2003
10/01/2003 - 10/31/2003
11/01/2003 - 11/30/2003
12/01/2003 - 12/31/2003
01/01/2004 - 01/31/2004
02/01/2004 - 02/29/2004
03/01/2004 - 03/31/2004
04/01/2004 - 04/30/2004
05/01/2004 - 05/31/2004
06/01/2004 - 06/30/2004
07/01/2004 - 07/31/2004
08/01/2004 - 08/31/2004
09/01/2004 - 09/30/2004
10/01/2004 - 10/31/2004
11/01/2004 - 11/30/2004
12/01/2004 - 12/31/2004
01/01/2005 - 01/31/2005
Other destinations
Diary of a 1L
Thursday, August 12, 2004
4:04 PM
You know who I like talking to on the phone? Customer service people. If you're even the slightest bit friendly to them they're so appreciative. Just saying "thank you, you've been very helpful and answered all my questions" totally makes their day!
You know who I don't like talking to on the phone? People whose job isn't to talk to people on the phone and who seem like they'd rather be doing something else. If I was them, I'd feel the same way, and I feel like a total heel for taking up their time. Yerg...not my favorite.
Comments:
As a customer service person, I can say that you are 100% correct about what you've said. Even a modest amount of politeness and appreciation really makes our lives easier, and thus, makes us want to help you more.
Post a Comment
